Who is Orbit Store:
Orbit Store is an online store specializing in providing top-quality industrial products for various sectors. We are dedicated to serving the industrial market with innovative solutions and reliable products. Our goal is to bring advanced technology and expertise to empower businesses across different industries.
F.A.Q.
GENERAL F.A.Q.
1. What types of products do you offer?
- Answer: We specialize in premium industrial degreasers, cleaners, and solvents tailored for various industries, ensuring effective and environmentally friendly solutions.
2. Are your products biodegradable?
- Answer: Yes, many of our products are biodegradable, formulated to be safe for the environment, providing effective cleaning without harmful impact.
3. What makes your products different from other industrial cleaners?
- Answer: Our products are specially formulated to be highly effective while being environmentally friendly. We use advanced formulations to ensure superior cleaning power without compromising on safety.
4. How can I stay updated with your latest products and offers?
- Answer: You can subscribe to our newsletter or follow us on social media to stay informed about our latest products, offers, and company news.
Aviation Products F.A.Q.
1. Are the aviation products approved?
- Answer: Yes, all our aviation products conform to OEM, AMS, and MIL SPEC standards.
2. Do I receive a Certificate of Conformance with the order?
- Answer: Yes, all orders for aviation products are shipped with a Certificate of Conformance (COC).
3. Do I receive a Certificate of Analysis with the product?
- Answer: A Certificate of Analysis (COA) can be requested with the order but is not automatically generated.
4. What is the minimum expiration period for shipped products?
- Answer: All our aviation products are shipped with not less than 90% of their shelf life remaining.
5. How long is the shelf life?
- Answer: Our aviation products come with either 36 or 48 months of shelf life.
6. What about quality control?
- Answer: All our products pass rigorous quality control testing and supervision before being shipped.
7. How do I dispose of these products?
- Answer: All our water-based products are EPA Safer Choice certified, making them easier to dispose of and reducing expensive disposal fees.
8. What about disposing of solvent products?
- Answer: All our solvent products are part of the organic hybrid solvent solutions family. Please follow local and state disposal regulations for proper disposal.
Shipping and Return F.A.Q.
Shipping and Return FAQ
1. What are your shipping options?
- Answer: We offer various shipping options to meet your needs. Detailed information about our shipping policies, timelines, and costs can be found on our Wholesale & Shipping page.
2. Do you offer international shipping?
- Answer: Yes, we provide international shipping. Please check our Wholesale & Shipping page for specific details on international orders and delivery times.
3. What is your return policy?
- Answer: Currently, we do not offer returns. Please make sure to review product details carefully before purchasing. If a product is received damaged or presents a defect from manufacturing, we provide assistance with replacement. The customer is responsible for all extra shipping costs. For any issues, contact our customer support team for assistance.
Promotions and Discount F.A.Q.
1. How can I find out about current promotions and discounts?
- Answer: You can subscribe to our newsletter or follow us on social media to stay updated on our latest promotions and discounts.
2. Do you offer bulk purchase discounts?
- Answer: Yes, we offer discounts for bulk purchases. For more information, please visit our Wholesale & Shipping page or contact our customer support team.
3. Are there any special offers for first-time customers?
- Answer: We often have special promotions for first-time customers. Please check our website or subscribe to our newsletter for the latest offers.
4. Can I use multiple discount codes on a single order?
- Answer: Typically, only one discount code can be applied per order. Please refer to the terms and conditions of the specific promotion for more details.